Kanawha County Manager Jennifer Sayre said complaints began coming in late Thursday afternoon about the now-familiar licorice odor in water given out at the Crossings Mall in Elkview and at Riverside High School.
"We were getting conflicting information as to where [those tankers] were filled," Sayre said Thursday evening. "We wanted to clear that up."
According to Sayre, county officials originally were told the tankers were being filled "off site, out of Charleston." After hearing complaints, though, they checked again with West Virginia American Water officials, who told them to take the tankers out of circulation, Sayre said.