The
Robert Wood Johnson Foundation is committed to figuring out how to make health care work better, and sometimes the fixes involve only
empathy and imagination. In this RWJ podcast "Pioneering Ideas," Dr. Rushika Fernandopulle explains how a $45 iPod helped calm the anxieties
of a seriously ill patient whose avoidance of dialysis landed him
numerous times in the hospital, at a cost of $280,000.
The staff took
the time to find out that listening to his favorite music helped calm
his distress when he was at home, so they bought him an iPod and
downloaded his beloved merengue music so he could listen when he was
receiving treatment at the clinic. Problem solved, but the system offers
little incentive for such innovative thinking. "A $45 iPod saved
$280,000," notes Dr. Fernandopulle. "Why didn't the system do it?
Because there's no CPT billing code for ‘buy iPod from eBay.’" -- Barbara Bedway
1 comment:
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